Choose from our collection of templates to quickly generate responses for specific scenarios
I purchased your product last week and it's not working as described. The battery drains too quickly.
Need to address a customer's product issue while providing helpful troubleshooting steps
empathetic
I'm not satisfied with my purchase and would like a refund according to your return policy.
Need to handle a refund request professionally while following company policy
professional
My order was supposed to arrive yesterday but I still haven't received it. What's going on?
Need to explain a service delay while maintaining customer satisfaction
empathetic
I think your product would be much better if it had the ability to export data in CSV format.
Need to acknowledge a feature request and explain the product roadmap process
friendly
I can't log into my account. I keep getting an 'invalid credentials' error even though I know my password is correct.
Need to provide technical troubleshooting steps for a login issue
helpful
I'm currently on the basic plan but need more features. What are my upgrade options?
Need to explain service upgrade options clearly while encouraging the customer to upgrade
enthusiastic